Enrolment

On enrolment full payment is payable to secure a place on a course. The full balance of the fee must be paid in advance when requested by the School. If the applicant fails to comply, the School cannot guarantee to reserve a place.

Class Prices and Dates

Costs and dates are quoted at the time of going to print and we reserve the right to make alterations as and when required. Prices apply at the time of booking and we do not offer refunds of reduced prices if changes are made after the booking has been made. Students will be notified as soon as is practicable of any change to dates.

Certificates and References

Certificates are awarded to students who complete an extended course.  The school awards such certificates only if a student has a good level of attendance and reaches a decent level that is deemed by the school.  References can be arranged on request.

Duke of Edinburgh Gold Residential Applicants

With regards to DofE Gold Residential there is a minimum requirement of 5 people in accommodation but we are not able to guarantee that 5 people will book into accommodation.  In the event that this happens, with 1 weeks notice, we will give you an option to transfer your course to an alternate date or a full refund will be given.

Chalet Host Course

We do our best to help position each Chalet Host in a job but this is not guaranteed.

Private Courses

Prices are quoted on a given number and if the numbers decrease, prices are subject to rise.  Refunds are not given when payment has been taken.

Times are agreed before the course, however if agreed with the chefs on duty, and times are overrunning, the kitchen can be used with extra payment charged at £100 per hour.

If the school needs the kitchens for whatever reason and have given a definitive exit time, as previously agreed, these times will need to be adhered to. Compensation will be incurred for causing loss through negligence or a deliberate act for breach of a contract whether the kitchen was not in a satisfactory state of cleanliness or was not handed over on time.

Kitchen Hire

A non-refundable £200 deposit will be due to reserve the date with the remaining amount due one month before the kitchen rental.  In cases where the booking is made within one month of the rental date a full 100% payment will be due.

A refundable security deposit of £300 per day will be taken in order to cover any breakages or additional costs we may incur, including cleaning time or going over the agreed time.

The kitchen is expected to be returned in the same pristine state it was given.

Incidentals costs are subject to quantity needed per day and refer to herbs, spices and typical larder ingredients. These will need to be discussed in advance.

If agreed, and times are overrunning, the kitchen can be used with extra payment charged at the mentioned costs. Extra costs will be taken out of the deposit.

If the school needs the kitchens for whatever reason and have given a definitive exit time, as previously agreed, these times will need to be stuck to. Compensation will be incurred for causing loss through negligence or a deliberate act for breach of a contract whether the kitchen was not in a satisfactory state of cleanliness or was not handed over on time.

Health and Safety

Smoking is not permitted anywhere inside the building. Please wear appropriate clothing, including covered shoes, in the kitchen.

Cancellations/Terminations

All payments are non-refundable but transferable.  Transfers must be made before one month (classes 2 weeks) before the course date; the value paid can be transferred to another class but is only valid as a credit for 1 year from the payment date.

The Avenue require a minimum of 4 people per course and 6 for a class; in the event the places do not get filled we will, at your convenience, transfer you onto another course; if this option does not suit, you will receive a full refund.  We will give you one weeks notice for our classes and 2 weeks for our courses.

Payment

Please make all payments directly into our bank account or Paypal (info@theavenuecookeryschool.com).  Bank details of which are as follows:

The Avenue – HSBC Bank
Sort Code: 40-02-16
A/C No: 62105152
Ref: Course/Surname/Date

Photography & Videos

We may take photographs or videos during courses for use on our social media accounts or for future marketing purposes. If you would prefer not to be photographed or recorded please let us know at the time of booking.

Property

All property which you bring to The Avenue Cookery School is brought entirely at your own risk and the Partners cannot accept any responsibility for any loss or damage to the property of any students, nor do they accept any liability to any student except such as is imposed by statute. For the duration of a course, and when you are not on the property, The Avenue Cookery School does not accept responsibility for any injury which you incur.

If there are damages to the venue and/or its contents the event organiser or participant will subsequently be billed.