We are really excited to announce that we are open!
We are thrilled to be back in the kitchens and teaching all our favourite amigos how to make delicious, honest food without a recipe book again!
We know you probably have lots of questions, like … what’s the plan with regards to the new group gathering of no more than 6? Will there be social distancing? How many people will there be per class etc? So here we go to help answer all your queries…
COVID-19 precaution Q&A’s:
N.B. We are doing our best in the current climate and learning as we go so these precautions may change. Please check them before your class if you are concerned. Last updated 9th September 2020.
Does recent government restrictions affect your classes? As per recent news with the change to larger group gatherings, this does not affect us. As long as social distancing is respected for groups no larger than 6 people, things can continue as normal and we don’t pair anyone outside of their social bubble unless they confirm they are ok with this. In the situation someone is happy to team up, they will only be in a group no bigger than 6 people any way.
How many customers will be allowed in the kitchen at any one time? We have a maximum capacity of 10 ‘social bubbles’ per class
Will the kitchen be cleaned between each class? Yes, we have minimum 2 hour gaps in-between classes in order to sterilise the kitchen and loo for the next class.
Will hand sanitiser be provided? Yes we will have hand sanitiser available for everyone to use on their cooking islands.
Will we need to wear gloves? No, we ask that you do not wear gloves. As suggested by the WHO, the use of hand sanitiser and washing of hands is more effective in the prevention of spreading the virus rather than wearing gloves.
Do we have to wear a face mask? If you wish to bring and wear a face mask for extra precaution we encourage you to do so.
Does everyone have to social distance? The kitchen is laid out in order for participants to respect social distancing rules. Our chefs will go round during the class to help customers while maintaining these guidelines to the best of their ability.
Will you be taking any precautionary tests on arrival? We will be checking everyones temperature with our contactless thermometer on arrival in order to limit the risk of spreading the virus. Please be aware that if your temperature is above 37.5C we will not be able to allow you into the cookery school.
If I drop my kids off at the school can I enter the school? For healthy & safety measures we ask you to drop your kids off at the door and to not enter the kitchen. A chef will be there to welcome them.
When you collect them please wait outside and your child will look out for you.
Will there be access to a public loo? Yes there will be access to a loo and we will have necessary precautions in place, including hand sanitiser on your islands.
Will I get a refund if the class is cancelled? Absolutely. If you booked a class directly (not using a voucher) and we unfortunately have to cancel the class, you will be offered a date transfer or a full refund.
What to expect at a class during these times? We will be reviewing this as we go, while we learn how to better deal with these new hospitality practises, but to start with participants will have a designated cooking station*, where they will be throughout their experience with us. This will include the demonstration, cooking and eating. Our large social dining table will need to be made redundant until further notice, however we will do our best to ensure a fun and social experience within the islands you are grouped onto.
Although this is not our most favoured way to be reopening our classes, we hope you will join us for some fun and help us to stick with these precautionary measures to reduce any unnecessary risks of spreading the virus.
*Each island sits 4-6 people and is divided to 2-3 on either side. Due to this, for those booking individually, you will have a side to yourself to keep to social distancing guidelines but will be given the option to pair if preferred.
Test and Trace – Should someone who attended a class notify us that they have corona virus and you were on their class, we will contact you via email letting you know.
If you have any questions or suggestions please don’t hesitate to get in touch, as you can imagine this is a learning process for us and all involved and we hope together we can have fun while maintaining the safety of everyone in the kitchen. Our email is email@example.com.
Please read up on our T&Cs here.